By Jan Diesteldorf and Alexander Hagelüken
Sometimes a supposed employee of your own bank calls and convinces the customer to transfer money to a certain account. Sometimes the customer pays in an online store that never delivers the merchandise. Or he falls into the trap of a phishing email. A third of the Bavarian Volks- und Raiffeisenbank recorded cases of fraud from its customers in 2021, who had one thing in common: suspected criminals used an N26 bank account to steal money.